Contact Us
Need any Help?
Contact Us
Move Your Business Forward
Ready to experience logistics done right? Get in touch with our team today.
Your Questions, Answered
What sets Rise Up apart from other freight forwarders?
We provide complete end-to-end logistics under one roof with in-house teams for every service. No outsourcing, no multiple vendors, no coordination headaches—just one dedicated team handling your entire supply chain from origin to destination.
Which countries can you ship from and to?
We have strong networks in China, Russia, USA, Dubai, Europe, Thailand, and Iran, with the ability to ship to and from virtually any country. Our Indian operations cover all major ports: Mundra, Kandla, Vizag, Hazira, and Nhava Sheva.
Can you handle factory setup projects?
Absolutely. We specialize in complete factory setup logistics, from importing machinery and equipment to on-site installation coordination. Our SILVER solar project is a prime example of our end-to-end capability.
What is your on-time delivery record?
We maintain an exceptional track record of meeting critical deadlines. Our clients trust us because we deliver on our commitments—no excuses, no delays.
How do you handle customs clearance?
All customs clearance is handled by our in-house team of certified experts. We manage all documentation, compliance, and clearance procedures to ensure fast processing with zero delays.
What industries do you specialize in?
We serve Engineering Goods, Chemicals, Pharmaceuticals, Minerals, Machinery Cargo, and Agri & Food Products. Each industry receives specialized handling based on its unique requirements.
Do you provide warehousing services?
Yes, we offer secure, strategically located warehousing facilities across India with flexible short-term and long-term storage options.
How can I track my shipment?
We provide real-time tracking updates throughout your cargo's journey. Your dedicated account manager keeps you informed at every milestone.